A similar goal is set for collections agency franchise owners within her Checkmark Collections network. The difference now is, she is in a position that goes well beyond helping those franchisees stay in business. She is here to help them THRIVE.

Who knew that when Melissa learned to do bookkeeping by hand (with a pencil and ledger!) in the back room of a jewelry store, that years later she would be the go-to person for advice in the time of an economic recession? And then the Who’s Who of Florida’s accounts receivable and collections industry? Melissa did.

She has been driven since the beginning of her professional career, holding herself accountable to understand every process, every changing law, and every best practice. She has been recognized by countless publications and associations in the industry, has held leadership positions at the state level, and is a published author.